Cerence provides voice control AI solution on VinFast electric cars


VinFast officially announced the selection of Cerence Company (USA) as a partner to provide voice control AI solutions on smart electric cars. With the 6 most popular languages, Cerence will ensure VinFast cars in global languages ​​so that they can confidently go out to the world.

Cerence is the world's leading developer of artificial intelligence (AI) solutions for cars, in which its breakthrough voice-controlled virtual assistant technology has been applied to nearly 400 million cars. paint globally. Under the agreement, Cerence will provide VinFast with a number of core technologies such as automatic speech recognition, natural language translation (NLU), text-to-speech, natural language generation (NLG) and enhance voice signals to develop virtual assistants capable of two-way communication like humans. The virtual assistant can understand user commands and questions in 6 different languages, including English, German, French (for French and Canadians), Spanish and Dutch.

After the "Hey VinFast" activation command, users can ask the virtual assistant to perform control tasks such as increasing or decreasing the temperature, providing common sense information, news, sports, and stocks. , entertainment calendar or information about famous landmarks, tourist attractions .... In particular, in the version jointly developed by Cerence and VinFast, users can interrupt the virtual assistant to give new commands instead of having to listen to the entire automatic dialogue like some other solutions.

Embedded technologies and advanced cloud computing from Cerence also assist car owners in all operations: from determining the route, controlling the car to calling, texting or controlling the vehicle's infotainment system... Users can also ask the virtual assistant to provide operating parameters such as tire pressure, warning lights and adjust advanced driver assistance features (ADAS), control the environment in the car to ensure a safe and comfortable journey.

The combination of Cerence's voice-controlled virtual assistant technology with rich linguistic data sources with VinFast's superior AI system will bring users an effective two-way interaction experience in the language itself. native of the markets. Speaking about the cooperation with VinFast, Mr. Sanjay Dhawan – General Director of Cerence said: “VinFast is a pioneer company that is contributing to the rapid transformation of the global electric vehicle industry with an innovative mindset. We are proud to support VinFast in applying the power of AI to their automotive products as they go global, with the goal of making a unique experience an integral part of driving a VinFast vehicle. ".

Currently, VinFast is developing and will sell in Vietnam, North America and Europe markets 3 lines of smart electric cars: VF e34, VF e35, VF e36 in 2021 and 2022. In addition to virtual assistants, 6 In the language of Cerence, VinFast is also working with VinBigData Company of Vingroup to develop a multi-regional Vietnamese-language assistant ViVi, which is expected to be integrated on VinFast cars launched in the near future.

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